I see a message to ‘Allow access to my camera and microphone’, how do I do this?

When you first access your video, you are likely to see a pop-up in the URL address bar at the top of your screen. 

This will ask for you to give permission to your microphone and camera. If this doesn’t happen, you can manually override it to ensure that they work.

If you’d like further support, please use the chat to technical support link, bottom left of your screen, and one of the Talenscio team will be able to provide support.